Legal

Privacy Policy

Last updated: February 2026

Senanghost.com ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us when creating an account or using our services, including:

Full name
Email address
Phone number
Billing and postal address
Company name (if applicable)
Payment information (processed securely by third-party payment providers)

We may also automatically collect technical information such as your IP address, browser type, device information, and usage patterns when you interact with our website.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and manage your hosting services and account
Process payments and send billing-related communications
Respond to support requests and communicate about your account
Send important service notices, updates, and security alerts
Comply with legal obligations and enforce our Terms of Service
Improve our services and website experience

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service providers: With trusted third parties who assist us in operating our services (e.g., payment processors, domain registrars) under strict confidentiality agreements
Legal requirements: When required by law, regulation, legal process, or governmental request
Protection: To protect the rights, property, or safety of Senanghost.com, our customers, or the public

4. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate information
Request deletion of your personal data (subject to legal retention requirements)
Object to or restrict certain processing of your data

To exercise any of these rights, please contact us at support@senanghost.com.

7. Cookies

Our website uses cookies and similar technologies to maintain your session, remember your preferences, and improve your browsing experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@senanghost.com.